Terms of service

Last updated: May 2026

1. Products

All products sold by Elite Radio & Engineering Co. (Pvt) Ltd are genuine manufacturer stock sourced through authorised distribution and agency agreements.

2. Pricing & Payment

All prices are in Sri Lankan Rupees (LKR) and inclusive of applicable taxes. Prices may change without prior notice. Payment must be completed at checkout via the available secure payment gateways.

3. Orders & Cancellations

An order confirmation email does not constitute acceptance of your order. Elite Radio reserves the right to cancel any order due to stock availability, pricing errors, or suspected fraud. A full refund will be issued in such cases.

4. Shipping

We deliver islandwide via CityPak courier. Shipping charges are displayed at checkout. Elite Radio is not responsible for courier delays.

5. Returns & Refunds

Returns are accepted within 3 days of delivery for manufacturing defects only. Items must be unused, in original packaging, with proof of purchase. Contact us within 3 days to initiate a return.

6. Warranty

KDK ceiling, wall and exhaust fans, 2-year motor warranty. KDK air curtains, 1-year motor warranty. Audio-Technica and Godrej products, manufacturer warranty honoured through Elite Radio's service centre in Colombo.

7. Governing Law

These terms are governed by the laws of Sri Lanka.